rajaremi Casino & Sportsbook Data Care
This page describes what we collect when you use rajaremi and how we keep that data protected. We operate sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-casino tables, slot games, and esports betting. To deliver these services, we collect personal information during account registration, deposit, withdrawal, and gameplay. Our data practices are designed to meet the regulatory requirements of the jurisdictions where rajaremi operates.
We process your data only for legitimate reasons: account administration, payment processing through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet; fraud prevention; and legal compliance. Your data remains confidential and is not sold to third parties. This policy explains what information we collect, who has access to it, how long we retain it, and your rights regarding your personal information.
Our servers may be located outside your jurisdiction. By using rajaremi, you consent to the transfer and processing of your data according to the terms outlined here. If you have questions about your data, contact us through your Account Settings or FAQ section.
What Data We Collect
When you register on rajaremi, we collect your full name, email address, phone number, date of birth, and residential address. We use this information to create and manage your account, verify your identity, and process your deposits and withdrawals.
During deposit, we record the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the date and time. We retain this information for financial reconciliation and compliance purposes. We do not store your full payment card details; our payment processors handle sensitive payment information according to their own security standards.
When you place bets or play games on rajaremi, we log your entries, bet amounts, game sessions, outcomes, and winnings or losses. This data is stored in your Account Settings and remains available indefinitely. We also collect your IP address, device type, and browser information to detect fraud and prevent account misuse.
We use cookies and similar tracking technologies to remember your login state, track your activity on the platform, and analyze user behavior in aggregate. Cookies allow rajaremi to function smoothly (e.g., keeping you logged in) and help us understand which features are used most frequently.
We do not sell your personal data
rajaremi does not sell, rent, or share your information with third parties for marketing purposes. Your data is shared only with payment processors and regulatory authorities when legally required.
How We Use Your Data
We use the information we collect for the following purposes:
- Account administration: Creating and managing your rajaremi account, processing your login requests, and storing your account history
- Payment processing: Handling deposits and withdrawals through our payment partners, verifying your identity for withdrawal eligibility, and recording transaction details
- Fraud detection: Monitoring for unusual account activity, duplicate accounts, and suspicious betting patterns to protect you and rajaremi from fraud
- Customer support: Responding to your inquiries, troubleshooting technical issues, and resolving disputes regarding bet outcomes or game settlements
- Legal compliance: Meeting regulatory requirements in supported jurisdictions, including reporting requirements and anti-money-laundering obligations
- Service improvement: Analyzing aggregated user data to improve rajaremi's features, fix bugs, and enhance user experience
We do not use your personal data for automated decision-making or profiling beyond what is necessary to operate the platform. We do not create user profiles for marketing purposes or use your data to make assumptions about your financial status or betting preferences.
Data Sharing and Third Parties
rajaremi shares your data only with the following categories of recipients:
Payment processors: When you deposit or withdraw using mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, we provide them with the information necessary to process your transaction. These payment providers are responsible for their own data handling practices; consult their privacy policies for details.
Regulatory authorities: We comply with legal requests from government agencies, tax authorities, and law enforcement in supported jurisdictions. If required by law, we may disclose your data to verify your identity or investigate suspected illegal activity.
Service providers: rajaremi may use third-party vendors (e.g., hosting providers, analytics services) to support our operations. These vendors have access only to data necessary to perform their functions and are contractually obligated to keep your data confidential.
We do not share your data with advertisers, marketing companies, or any other third parties without your explicit consent, except as required by law.
Data Retention
We retain your personal information for as long as your rajaremi account is active. Account activity logs, deposit/withdrawal records, and bet histories are kept permanently in your Account Settings. Even after you close your account, we may retain anonymized or aggregated data for analytical and compliance purposes.
If you request account closure, we delete personally identifiable information after a specified retention period (typically 30 days), except where we are legally required to retain it for tax, financial, or regulatory reasons. Data retained for legal compliance is held in secure storage separate from active accounts.
Your Rights Regarding Your Data
Depending on the jurisdiction where you reside, you may have the right to:
- Access your data: Request a copy of the personal information we hold about you
- Correct your data: Request that we update or correct inaccurate information
- Delete your data: Request deletion of your personal information, subject to legal retention obligations
- Restrict processing: Ask us to limit how we use your data in certain circumstances
- Port your data: Receive your information in a portable format for transfer to another service
To exercise any of these rights, contact rajaremi support through your Account Settings. We respond to data-access requests within standard operational windows; we do not guarantee specific response times. If you believe we are mishandling your data, you may lodge a complaint with the regulatory authority in your jurisdiction.
Security Measures
rajaremi encrypts all data transmitted between your device and our servers using SSL (Secure Sockets Layer) protocols. Stored data is protected by access controls, encryption at rest, and regular security audits. Our infrastructure undergoes annual security assessments to identify and remediate vulnerabilities.
We do not guarantee absolute security — no online system is immune to all threats. However, we undertake reasonable measures to protect your information from unauthorized access, alteration, or disclosure. You are responsible for keeping your login password confidential. Never share your credentials with others, and log out after each session on shared devices.
Data protection summary
- We collect personal information to create your account, process payments, and prevent fraud
- Your data is encrypted in transit and at rest using industry-standard protocols
- We share your data only with payment processors and regulatory authorities when required by law
- Your account history and bet records are retained permanently for audit and record purposes
- You can request access, correction, or deletion of your personal data at any time
Cookies and Tracking
rajaremi uses cookies to store your login session, remember your preferences, and track your activity within the platform. Essential cookies allow rajaremi to function — without them, you cannot stay logged in or place bets. Optional cookies help us understand user behavior and improve the platform.
You can configure your browser to reject cookies, but this will limit rajaremi's functionality. Some features (such as saving your betting slip or remembering your preferred payment method) require cookies to work. We also use analytics tools to track aggregate behavior — which games are most popular, which league markets receive the most bets — to inform our service improvements.
rajaremi does not use cookies to track you across other websites. Tracking remains confined to our platform only.
Jurisdiction Notice
rajaremi services are available only where local law permits. If you access rajaremi from a jurisdiction where online gaming is prohibited or restricted, you do so at your own risk. We reserve the right to suspend or terminate your account if we determine you are in a non-supported jurisdiction.
Our data processing practices comply with the legal frameworks of the jurisdictions where we operate. If your jurisdiction has specific data-protection laws (such as GDPR equivalent regulations), we endeavour to meet those standards. However, our servers may be located outside your jurisdiction, and your data may be transferred and processed internationally.
Members in Jakarta, Surabaya, Bandung, Medan, and across all supported jurisdictions acknowledge that their data is processed according to this policy and the laws of the jurisdictions where rajaremi is licensed to operate.
Contact Us About Your Data
If you have questions about how rajaremi handles your personal information, contact us through your Account Settings. You can also reach support via our FAQ page or by submitting a request through the in-app help system. We respond to data inquiries within standard operational windows.
Our Terms & Conditions outline your overall rights when using rajaremi. Our Legal notice provides additional information about our compliance obligations. This Privacy policy may be updated periodically; we notify members of material changes via email or in-app notification.
By using rajaremi, you acknowledge that you have read and understood this Privacy policy and agree to our data handling practices. If you do not consent to these practices, you may close your account at any time through Account Settings.